When your business relationships extend beyond internal users, Experience Cloud provides a powerful foundation for secure collaboration and self-service. We design experiences that connect external users directly to your data, processes, and workflows, without sacrificing security, usability, or scalability.
For organizations with more complex requirements, we also design and build custom sites and web applications that provide tailored access to your data and functionality. Whether you’re launching a partner or customer portal, extending your platform to external audiences, or building a fully custom experience on top of your platform, we help you evaluate the options and deliver the right solution for your needs.
Standard
$ ~5K
One-TimeCore Functionality
- Experience Cloud site setup & branding
- User access & authentication
- Core data visibility & workflows
- Standard pages & navigation
- Training & go-live support
Advanced
$ ~15K
One-TimeEverything in Standard +
- Segmented access & experiences
- Advanced flows & automation
- Enhanced reporting & dashboards
- External systems integrations
- Extended support & training
Custom
$ Call
One-TimeTailored External Experiences
- Custom Experience Cloud solutions
- Salesforce-backed custom sites
- Advanced UI/UX
- Complex integrations & APIs
- Long-term optimization & support
Need More Information? Select an Experience Option for Details.
For the Fastest Experience Cloud Launch
The Standard package is designed for organizations that want to launch a secure partner or customer portal using core Experience Cloud functionality.
We focus on site setup, access control, and essential workflows so external users can log in, access relevant information, and interact with your business confidently from launch.
We will partner with you to:
- Site configuration with core branding and navigation
- Set up secure authentication and user access models
- Expose key data and workflows to external users
- Design standard pages using templates and tools
- Configure basic automation and notifications
- Provide training and go-live support
For Scalable, Personalized External Experiences
The Advanced Experience Cloud package builds on the Standard offering with deeper automation, personalization, and integration capabilities.
This package is ideal for organizations that need more tailored user journeys, segmented access, and richer interaction between external users and your CRM data.
We will partner with you to:
- Everything in the Standard Package+
- Implement advanced workflows and back-end automation
- Configure multiple user profiles and audience targeting
- Personalize page content and navigation by user type
- Surface dashboards and reports for external users
- Integrate your Experience with external apps
- Support adoption and post-launch optimization
For Complex or Custom External Experiences
The Custom package is designed for organizations with external experience requirements that extend beyond standard Experience Cloud capabilities.
Whether you need a highly customized Experience Cloud implementation or a fully custom Salesforce-backed site, we design and deliver solutions tailored to your users, data, and business processes.
We will partner with you to:
Extend Your External Experience
- Design and build custom components and workflows
- Implement advanced branding and UI/UX beyond standard templates
- Architect complex integrations and real-time data access
- Develop Salesforce backed custom sites and web applications
- Implement custom authentication and access models
- Design scalable architectures for unique external use-cases
- Provide long-term optimization, enhancements and support
Not Seeing What You’re Looking For?
Experience Cloud solutions are often part of a broader platform strategy, but they aren’t the only way to extend your business’s solution.
If you’re exploring options beyond a standard Experience Cloud implementation, such as custom Salesforce Sites, a more robust implementation, deeper integrations, advanced automation or analytics, we can help. Our team works across the Salesforce® platform to design solutions that align with how your business actually operates, both internally and externally.
Whether you’re enhancing an existing experience or planning something entirely new, we’ll help you determine the right approach.
solution.
How We Can Help Beyond Experience Cloud
We support organizations across the full lifecycle of their platform, including:
- Custom application and feature development
- Salesforce-backed websites and custom external portals
- Advanced automation and process redesign
- Analytics, reporting, and data strategy
- Ongoing optimization, enhancements, and managed services
If your needs extend beyond Experience Cloud services, explore our full range of offerings or connect with us to discuss the best next step.
Related Use Cases
See how we’ve helped organizations turn external user needs into secure, intuitive Salesforce® experiences that support collaboration, visibility, and engagement.
More Use-Cases
Our Mission
Help organizations extend Salesforce® beyond internal teams by creating secure, intuitive solutions for partners, customers, and external users.
Whether you’re launching a partner portal, enabling customer self-service, or building a custom Salesforce® Site connected directly to your data and processes, we design experiences that simplify engagement and strengthen business relationships.
We partner with you using a practical, user-focused approach balancing usability, security, and scalability so your external experiences are easy to adopt, reliable to operate, and able to grow alongside your business.
Start your Experience Cloud journey with us and get a free assessment.
MyCRM Support Desk, Inc.
Phone: 212-253-2428
Email: info@mycrmsupportdesk.com